Runbeatable Terms and Conditions
This website lets you browse and purchase a wide variety of products and services (“Products”) offered by Runbeatable (“we” or “us”). By using the website, you agree to these Terms and Conditions (“Terms”).
Reviewing the Terms
- Read these Terms carefully before using the website.
- Contact us if you have any questions before agreeing.
Who Can Use the Website?
- You must be 18 or older to use the website.
- If under 18, you need a parent or guardian’s permission.
Using the Website
- Don’t interfere with the website’s functionality.
- Don’t use automated tools to modify website content.
- Don’t copy, distribute, or display website content without permission.
Your Account (if applicable)
- You may need to register to purchase products.
- Keep your login credentials confidential.
- We may suspend your account for suspected unauthorized access.
Placing an Order
- Browse and select the products you want.
- Review your order before confirming it.
- Completing your order is an offer to purchase.
- We reserve the right to reject your order.
- You’ll receive a confirmation email upon order receipt (not confirmation).
Order Acceptance and Delivery
- We may contact you to verify your order or payment.
- A separate confirmation email will be sent once your order is accepted.
- Delivery times are estimates only, and we are not liable for delays.
- Choose between door-to-door delivery or collection at our warehouse.
- The risk of loss for the products passes to you upon delivery.
Payments
- We accept EFT, Payfast, Payflex Payments.
- We only accept Mastercard and Visa.
- You warrant you are authorised to use the payment method.
- We may require additional information to verify your payment.
- Orders paid by EFT will be cancelled if payment is not received within 7 days.
Product Availability and Stock
- We strive for accurate stock levels, but availability cannot be guaranteed.
- If a product is unavailable, we will notify you and offer a refund.
Returns and Exchanges
- You can return or exchange products within two weeks of purchase, unopened and in original condition.
- You are responsible for return shipping costs and replacement shipping costs.
- A handling fee may apply to exchanges.
- Clearance items cannot be returned or exchanged.
Refunds
- Refunds will be processed via EFT only.
- We cannot process credit card refunds.
- Transaction fees for the original payment will not be refunded if an incorrect product or size was ordered.
For more on Privacy, see our Privacy Policy:
Unlawful Use
- Don’t use the website to post unlawful, offensive, or harmful content.
Changes to the Terms
- We may modify these Terms at any time. The updated Terms will be available on the website. By continuing to use the website, you agree to be bound by the updated Terms.
Contact Us
- If you have any questions, please contact us at 087 654 1940 or [email protected].
Additional Terms
- Please see the following pages for additional terms:
- Limited Warranties and Disclaimers
- Black Friday Terms and Conditions (if applicable)
- Competition Terms and Conditions (if applicable)
Runbeatable Limited Warranties and Disclaimers
This section clarifies limitations on guarantees for the website and products.
Website and Products “As Is”
- Runbeatable provides the website and products “as is” without warranties.
- We don’t guarantee their functionality or suitability for any specific purpose.
No Liability for Website Use
- By using the website, you agree to hold Runbeatable harmless from any loss or damage arising from your access or use of the website, including any information on it.
- This covers outages or delays caused by third-party service providers.
Your Responsibility
- You agree to indemnify (compensate) Runbeatable for any loss or damage arising from your use of the website or products.
- The risk of loss for products passes to you upon delivery.
- Runbeatable is not liable for any loss or damage if you request an order cancellation.
Accurate Information
- You warrant (guarantee) the information you provide is accurate and complete, and that you have the legal capacity to enter this agreement.
Personal Information Security
- While Runbeatable takes steps to protect your information, we cannot guarantee its security against unauthorized disclosures by third parties beyond our control.
- You are responsible for reviewing privacy policies of linked third-party websites. We are not liable for any loss or damage arising from such disclosures.
Website Availability
- We reserve the right to suspend or terminate the website at any time without notice.
- Runbeatable will make reasonable efforts to maintain website availability, except during scheduled maintenance.
Viruses and Harmful Content
- You accept all risks associated with using the website and agree that Runbeatable is not liable for any damage caused by such code.
- Runbeatable does not guarantee the website is free of viruses, malware, or other destructive code.
Information Accuracy
- While we strive for accuracy, the website’s information may contain errors or inaccuracies. You use the website and its content at your own risk.
Third-Party Links
- We do not warrant that linked websites are free of viruses or other harmful elements. Runbeatable is not responsible for the content of third-party websites.
Intellectual Property
- Patents, trademarks, and logos displayed on the website are the property of Runbeatable or its licensors and cannot be used without written permission.
Product Images
- Product images are for illustrative purposes only. The actual product you receive may differ slightly from the image.
Legal Notices
- The address for service for all legal notices is provided on the website footer. Runbeatable reserves the right to change its address with notice.
Additional Terms
- Please refer to the full Terms and Conditions on the website footer for details on dispute resolution, governing law, force majeure events, severability, assignment, waiver, and entire agreement.
Runbeatable Competition Terms and Conditions
Welcome to Runbeatable Competitions!
These Terms and Conditions (“Terms”) govern your participation in competitions run by Runbeatable (the “Promoter”).
Who can Enter?
- You must be 18 years old or older and a resident of South Africa to enter.
- Employees of IKHAMBI DISTRIBUTION (Runbeatable’s parent company), their immediate families, and anyone professionally involved with the competition are ineligible.
Entering the Competition
- By entering, you agree to be bound by these Terms.
- No purchase is required to enter or win.
- Entry periods are clearly stated in promotional materials. Entries outside these periods will not be considered.
- Only one entry per person is allowed.
- Entries must be original and not violate any third-party rights. You warrant your entry is your own work. Entries violating this rule will be disqualified.
Winner Selection and Notification
- Winners are chosen randomly from eligible entries received during the competition period. The Promoter’s decision is final.
- Winners will be contacted within 7 days of the competition closing via email, phone, or social media.
- If a winner cannot be contacted or claim their prize within 7 days, the Promoter reserves the right to select a replacement winner.
The Prize
- The prize(s) will be clearly described in the competition’s promotional materials.
- The Promoter reserves the right to substitute the prize(s) with an alternative of equal or greater value if necessary.
- Prizes are non-transferable and cannot be exchanged for cash or any other alternative. The Promoter is not responsible for any costs associated with the prize(s) that are not specifically included.
Publicity and Data Sharing
- By entering, you agree to allow your name and entry details to be used for promotional purposes, such as announcing winners.
- With your explicit consent, the Promoter may share your data with another company for mutually beneficial purposes. Any shared data will comply with applicable data protection laws.
- The Promoter and any company receiving your data will handle it according to their respective privacy policies. You have the right to access, rectify, or request deletion of your personal data.
Competition Termination
- The Promoter reserves the right to cancel, terminate, or suspend the competition due to unforeseen circumstances.
Governing Law and Disputes
- These Terms are governed by the laws of South Africa. Any disputes will be subject to the exclusive jurisdiction of the South African courts.
Your Agreement
- By participating, you acknowledge you have read, understood, and agree to abide by these Terms.